Privacy Policy

Last updated: December 4, 2025

1. Introduction

Toxic Screen ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media content moderation platform.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, and profile information when you create an account
  • Payment Information: Billing details processed securely through our payment providers
  • Communications: Messages you send to our support team

2.2 Social Media Data

When you connect your social media accounts, we access:

  • Public and private posts, tweets, and media
  • Account metadata (username, follower counts, etc.)
  • Post engagement data (likes, retweets, comments)
  • Profile information and settings

2.3 Automatically Collected Information

  • Usage Data: How you interact with our platform, features used, and scan results
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Cookies and Tracking: Information collected through cookies and similar technologies
  • AI Processing Data: Analysis results and toxicity scores generated by our AI systems

3. How We Use Your Information

3.1 Providing the Service

  • Analyze your social media content using AI
  • Generate toxicity reports and recommendations
  • Facilitate bulk post deletion across platforms
  • Provide customer support and technical assistance

3.2 Service Improvement

  • Train and improve our AI models (using anonymized data only)
  • Develop new features and functionality
  • Conduct research and analytics
  • Monitor system performance and security

3.3 Communication

  • Send service-related notifications and updates
  • Provide billing and account information
  • Respond to your inquiries and support requests
  • Send marketing communications (with your consent)

3.4 Legal Compliance

  • Comply with applicable laws and regulations
  • Enforce our Terms of Service
  • Protect against fraud and abuse
  • Respond to legal requests and investigations

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share information with trusted third parties who help us operate our service:

  • AI Providers: OpenAI for content analysis
  • Payment Processors: Stripe for billing
  • Hosting Providers: Vercel for infrastructure
  • Analytics: For service improvement (anonymized)

4.2 Social Media Platforms

Your content remains on the original platforms. We only access it through official APIs for analysis and deletion purposes. We never share your content with third parties without your explicit consent.

4.3 Legal Requirements

We may disclose information if required by law, court order, or to protect our rights, safety, or the rights and safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Cookies and Tracking Technologies

5.1 Types of Cookies

  • Essential Cookies: Required for basic platform functionality
  • Analytics Cookies: Help us understand how users interact with our service
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used for targeted advertising (with consent)

5.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

6. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and penetration testing
  • Access controls and employee training
  • Incident response procedures
  • Regular backups with secure storage

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account Data: Retained while your account is active and for a reasonable period after deletion
  • Scan Results: Stored for your account history and service improvement
  • Payment Data: Retained as required for tax and accounting purposes
  • Support Communications: Kept for customer service and quality improvement

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.

9. Children's Privacy

Our service is not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

10. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Portability: Receive your data in a structured format
  • Restriction: Limit how we process your data
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw consent for data processing

To exercise these rights, contact us at privacy@toxicscreen.com.

11. AI and Automated Decision-Making

Our AI systems analyze content for toxicity. While we strive for accuracy, AI decisions are not infallible. You always have the right to:

  • Review AI analysis results before taking action
  • Request human review of flagged content
  • Provide feedback on AI accuracy
  • Opt out of automated decision-making where legally required

12. Third-Party Privacy Policies

Our service integrates with third-party platforms. Your use of these platforms is subject to their privacy policies:

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform. Your continued use of the service constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@toxicscreen.com
  • Data Protection Officer: dpo@toxicscreen.com
  • Address: [Your Business Address]

For GDPR-related requests, please include "GDPR Request" in your email subject line.

This Privacy Policy was last updated on December 4, 2025. Your privacy matters to us. If you have any concerns about how we handle your data, please don't hesitate to contact us.